Any Questions? No, I Know It All

It is fair to say that these days a company usually knows that they have to be a lot better equipped at bringing young people into the company with on-boarding programs, training and mentoring programs.

When I started my software development career it wasn’t quite that way.

I was one of two people hired as a trainee programmer many years ago. We had both very young and had graduated from the Control Data Institute with a Diploma in Computer Programming.

The software language we were hired to develop in was Pick (or D3 as it was later renamed), a multi-dimensional database language and a world away from the language we had learnt in our course, Cobol.

So for the first few days we were given Pick book and green screen access to a Pick system to “play around”. After a few days our manager said to the both of us “I want you to take the book home tonight and come back with any questions”.

The next morning I arrived at work with a whole list of questions which I was eager to ask about.

My new colleague was asked if she had any questions. “No”, she said. “You have no questions at all?”, our manager asked. “No, I know it all”.

We all know the person that actually thinks they know it all. When someone says or acts like they know it all, one of two things is at play: they are either over self confident or they have no confidence at all.

In this case I believe the latter was true; this person was no over confident. It was obvious she was a young girl lacking in the self confidence to be able to show that she needed some help combined with the fact that equality in the workplace wasn’t quite around in 1988.

I think back now with the benefit of hindsight, empathy, a greater appreciation of equality and wonder just how uncomfortable it would have been for her. I’m sure it hindered the experience of her entry into software development and the work force in general.

It wasn’t helped a few weeks alter when we were both mocked by a more senior software developer as I described in another post I wrote “I Think I Was Bullied“. I still wonder where that guy ended up.

Today we have much better understanding and appreciation for all types in the work environment to ensure they have all the help and tools to be successful. At carsales not only are we being proactive with a diversity programs, our mentoring program is fantastic for allowing all levels the opportunity to learn from more experienced people within the business.

Mentoring is a great initiative. As long as the mentor doesn’t think they know it all….

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